News3 March , 2010
EMC Ionix's Service Manager Solution - One of First to Achieve ITIL V3 PinkVERIFY Status
Certification of Ionix Service Manager Offers Customers Additional Layer of Confidence in ITSM Solution Supporting Both ITIL Investments and On-Going Business Needs
February, 2009 – EMC (NYSE:EMC), today announced its award-winning IT Service Management (ITSM) solution is one of the first to achieve PinkVERIFY™ status. This independent certification of EMC Ionix's Service Manager provides an additional layer of confidence for customers seeking to deploy an end-to-end ITSM solution that supports both their current Information Technology Infrastructure Library (ITIL) investments while meeting ongoing business needs.
A series of documents targeted at helping companies implement an ITSM framework, ITIL specifically defines how service management should be applied within an organization. Sponsored by ITSM thought leader Pink Elephant, PinkVERIFY is the only independent certification program worldwide to recognize software supporting the definitions and workflow requirements of specific IT service management processes through a licensed logo.Contact
Janet Willis
Purple Moon
Tel: 07071 225 906
purmoon@aol.com
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This release contains “forward-looking statements” as defined under the Federal Securities Laws. Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors, including but not limited to: (i) adverse changes in general economic or market conditions; (ii) delays or reductions in information technology spending; (iii) our ability to protect our proprietary technology; (iv) risks associated with managing the growth of our business, including risks associated with acquisitions and investments and the challenges and costs of integration, restructuring and achieving anticipated synergies; (v) fluctuations in EMC , Inc.’s operating results and risks associated with trading of EMC stock; (vi) competitive factors, including but not limited to pricing pressures and new product introductions; (vii) the relative and varying rates of product price and component cost declines and the volume and mixture of product and services revenues; (viii) component and product quality and availability; (ix) the transition to new products, the uncertainty of customer acceptance of new product offerings and rapid technological and market change; (x) insufficient, excess or obsolete inventory; (xi) war or acts of terrorism; (xii) the ability to attract and retain highly qualified employees; (xiii) fluctuating currency exchange rates; and (xiv) other one-time events and other important factors disclosed previously and from time to time in EMC’s filings with the U.S. Securities and Exchange Commission. EMC disclaims any obligation to update any such forward-looking statements after the date of this release.
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