News

August, 2006

EMC's Ionix Service Manager Achieves Enhanced Pink Verification for ITIL Support

Ionix Service Manager, a leading supplier and developer of 100% web-based IT service management solutions, today announced that their latest product offering, Ionix Service Manager Version 8, has achieved the highest level of PinkVerify™ for ITIL compatibility.

The PinkVerify™ certification program assesses IT service management (ITSM) software based on ITIL best practice. Ionix Service Manager Version 8 has been certified at an enhanced level for Incident, Problem, Configuration, Change, Release, Service Level and Availability Management.
 
Ionix Service Manager Director, Andy Wade commented “We are committed to providing our clients with an ITSM solution that will deliver cost and operational efficiencies across their organization. This provides our clients with the added confidence that Ionix Service Manager has been independently verified as providing a high standard of compliance both functionally and technically.”

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