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ITIL:

Discover the benefits
of ITIL Service
Management more about infra

Integration:

How does Infra integrate
with your existing
infrastructure? more about infra

Self-Service:

How does Infra free up
your service desk? more about infra

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Careers at EMC Infra
Service Catalog Readiness Self Assessment
EMC Infra wins Service Management Product of the Year

Help Desk and ITIL Service Management software from EMC Infra

EMC INFRA develops a 100% web architected solution - Infra - to automate IT Service Management processes in enterprise organizations.

Infra is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.

With a proven track record of implementation success in global enterprises across an international client base, Infra delivers the best upfront and ongoing value for comparative depth of functionality in the enterprise IT Service Management market.

Microsoft Gold CertifiedPink ElephantKCS

Read the Butler Group's independent Technology Audit of Infra Version 8Read the Butler Group's independent Technology Audit of infraEnterprise Version 8
infra news

EMC Infra showcases
end-to-end IT Service Management at itSMF Conference 2008
EMC Infra showcases end-to-end IT Service Management at itSMF Conference 2008


Press Release: Barnardo’s chooses EMC Infra service desk to take care of businessPress Release: Barnardo’s chooses EMC Infra service desk to take care of business


Press Release: EMC brings the power of Automated Application Discovery to the Service DeskPress Release: EMC brings the power of Automated Application Discovery to the Service Desk


Press Release: St Helens first to hit new standard with EMC Infra Service DeskPress Release: St Helens first to hit new standard with EMC Infra Service Desk

Forrester Wave for Service Desk Management Tools, Q2, 2008 - Download today!Forrester Wave for Service Desk Management Tools, Q2, 2008 - Download today!

EMC’s Infra™ Wins “Service Management Product of the Year” at Network Computing Awards 2008EMC’s infraEnterprise™ Wins “Service Management Product of the Year” at Network Computing Awards 2008


Press Release: EMC Acquires InfraPress Release: EMC Acquires Infra

infra events

Gartner Symposium
/ ITXPO 2008


Sydney, Australia
November 11th-14th 2008
Gartner Symposium/ITXPO 2008spacer line
Help Desk Association
of Australasia: Implementing Change Management Seminar


Canberra
March 6th 2009
Help Desk Association of Australia: Change Management Seminar - Canberra

Melbourne
March 20th 2009
Help Desk Association of Australia: Change Management Seminar - Melbourne

Sydney
March 27th 2009
Help Desk Association of Australia: Change Management Seminar - Sydneyspacer
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Help Desk Association
of Australasia: Implementing KCS For Knowledge Seminar


Canberra
September 18th 2009
Help Desk Association of Australia: Change Management Seminar - Canberra

Melbourne
October 2nd 2009
Help Desk Association of Australia: Change Management Seminar - Melbourne

Sydney
October 9th 2009
Help Desk Association of Australia: Change Management Seminar - Sydneyspacer
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